If your firm is charge of government information management, it’s time to be sure that your cyber security systems are operating as effectively as possible.
If you are active within government contracting you have probably run across the acronym “NAICS,” or more specifically a NAICS code. You may know that only certain NAICS codes are applicable to your company, but really, what are NAICS codes? What do they do?
The GSA sends out GSA Schedule cancelations every day, but not all companies get their GSA Schedule contract canceled. What did they do differently? And, more importantly, what should you do to grow your government sales in the future?
Topics: Resources and Insight
ITSM – Service Desk Ticket System Field and Categorization Simplification
As anyone who owns a home or has a garage knows, we tend to collect stuff over time that we no longer need (or maybe never really needed) and then keep those items stored in places where they are in the way, or where they just simply look out of place. Maybe those items are now keeping us from seeing or even getting to the useful stuff that we are actually looking for. Well, this might also be the same problem that some of you are experiencing with those seldom or never used fields and selections in your Service Desk or Help Desk online ticketing systems. IT specialists would identify these as categorization selections like “PDA”, “dongle”, and “floppy drive”, or selections of application systems that they probably retired three years ago. These applications may even have fields that that no one uses anymore because they are not sure what those fields were intended for.
In the IT world, challenges always exist, whether we can currently identify the challenge or not, one will always arise. Rest assured, when an IT challenge becomes apparent, there is also usually a solution in existence. Often enough it’s the problem solving techniques that reach the end of the challenge, and delineates the solution.
When assessing the IT competency of organizations, many executives tend to believe their IT sectors are meeting their organizational objectives. The majority of executives believe that simply possessing an IT service is the key to reaching those objectives. This misconception could not be further from the truth, as a study found that less than half of the respondents rate their IT management processes as “excellent” or “good.”
Every year, organizations assess their inefficiencies and find outstanding problems from the previous year as well as determine where there is room for improvement in the next year. As 2013 has recently passed, many organizations have reviewed their previous glitches and find that their IT Service Management (ITSM) processes need to be improved.
Expiring government contracts are a great way for government contractors to compete for government business. These are viable opportunities that are currently being funded. When reviewing an expiring contract, make sure to review and understand six specific contract areas: