Recently, a new wave of trends has emerged in the Human Resources (HR) market. Regardless of industry, HR organizations, departments, and leaders are focused on leveraging technology in new and creative ways to accurately manage and secure a tremendous amount of company and employee data while facilitating employee access to company and benefit information. As a result, they are turning to their internal IT departments for help streamlining and automating their complex human resource business processes. These technologies are showing improved process adherence and policy compliance, as well as increased employee satisfaction while reducing workload.
To effectively automate Human Resources organizations’ business processes, many HR departments leverage flexible workflow automation, enforced approvals, a robust knowledgebase and user self-service capabilities of IT service desk tools. These tools can:
Integrating and automating the workflow associated with Human Resource business processes can help improve communication between distributed departments that often rely on information from Human Resources. If you or your organization is in the HR industry, it’s a trend to seriously consider in order to stay ahead of the market.